POSTAGE INFORMATION

Shipping times and charges

When you place an order, you can choose from a range of options with different shipping services and the prices for each, before you check out. 
We offer Free Next Day Shipping to UK customers on orders over £75. To qualify for free shipping your order must be shipped in one parcel.


In stock items

Orders placed before 2pm will usually be shipped the same day, provided all items are in stock. 
Orders placed after 2pm will usually be shipped the following day, provided all items are in stock.
Orders placed after 2pm on a Friday, or over the weekend, will be shipped on Monday, provided all items are in stock.

We do our best to keep our stock levels up to date, but we are a living, breathing, real-life shop as well as a website. On rare occasions things may sell out between you placing your order and us picking it. We will notify you as soon as possible if this is the case.

Out of stock items

Some items listed on our website are not kept in stock all the time and need to be ordered in from our suppliers. The 'Usually Ships Within' time gives an estimate of how long it should take to arrive from the distributor. Most of our distributors ship stock to us very quickly, but on occasion they can take a little longer than the estimated time.

Your order will be shipped once all items are in stock.

Pre-orders

Most new items are released on a Friday. Where possible we will ship pre-orders on Thursday, so you have your order on the day of release.
If you use the pick up in store option, your order will be ready to collect on the day of release ie Friday.

Please note, we are not allowed to let you pick up items before the release date.

Release dates can be subject to change. We will update release dates on the site as soon as we know of any changes.

Pre-orders are shipped as and when they arrive.

Become a Stasher and save on postage!

If you order from us regularly, you can ask to become a Stasher. 

How it works:

You only pay for your goods now, postage is charged on dispatch (free over £75 to UK customers).
We don't ship your orders until you tell us to. 
When you are ready for us to ship, simply log in to your account, go the the account page, and select the postage option you want.
We will then charge your postage and ship your goods. 
If you are a UK customer you can also opt to automatically have your orders shipped as soon as they reach the free postage limit (£75).
Simply drop us an email to become a Stasher!

 

 

 

Latest Pre-Sales

155 NEW ITEMS

Saturday! Saturday! Saturday! OPEN from 10am - 6pm today. See you soon. https://t.co/KL1FeNcZ4F https://t.co/FPdSvlHryB
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Cooked up in the Blue Note Lab, RMX presents last year’s band-defining masterpiece, @GoGo_Penguin re-imagined throu… https://t.co/w30X6DJyS7
Fri 14th - 1:30
Now stocking @TheFaceMagazine Cosmic scallies, Palace skateboards, hyperpop musicians and 130 pages of pure, unad… https://t.co/lgt45rCx2O
Fri 14th - 11:42
Yes, we aim to please 😀 It’s the reason why you should take your headphones off when in a record shop. You never kn… https://t.co/52UowjznUc
Fri 14th - 11:09
Super psyched to announce @durand_jones are doing a virtual in-store on Friday July 30 ☄️ To take part all you hav… https://t.co/y1rnNQFGoZ
Fri 14th - 11:04
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